This workshop will focus on proven methods for improving influencing skills which are a core leadership competency. Effective influencers get valued resources, maintain and build relationships, and gain people's trust.
Key Content Areas • Understanding the five major influencing styles • The principles of influence that are universal across cultures • Methods for establishing credibility through expertise and relationships • Understanding the "dual concerns" model for conflict management • Proven methods for analyzing individual preferences for particular strategies and to diagnose the likely level of conflict that will occur • Conflict management techniques including avoiding, accommodating, competing, compromising, and collaborating • Proven tools to prevent miscommunication and an in-depth discussion of negotiation best practices. |
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Program Dates Wednesday and Thursday, November 5-6, 2008, 8:30 AM - 4:30 PM Program Fee $1,900 per person — the fee includes tuition, books, instructional materials, lunch, snacks, and parking. Register Online
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